University Hospital has a complete of staff of professionals to meet each patient’s unique needs.

Social Workers/Discharge Planning

In the event that personal non-medical difficulties arise while you are in the hospital, please feel free to speak with a staff social worker. These professionals can help your out-of-town family members make temporary living arrangements in Louisville. They also can answer questions about community resources and outside services.

The social worker also is responsible for coordinating all agency services that you will need upon discharge, and would be happy to assist you and your family. Effective discharge planning begins upon admission. Your nurse can arrange a consultation for you.

The case aides in the Social Service Department will work with you and your family to assist you in accessing all the resources that are available through Social Security, Supplemental Security Income, Medicare and Medicaid to facilitate acquiring needed services for safe discharge and continuity of care. The secretary is responsible for the day-to-day operations of the office as well as screening patients for help with medications.

Chaplaincy Services and Chapel

U of L Health Care cooperates with clergy of all faiths. You may ask your nurse or a hospital volunteer to request a visit by a clergy member you designate.

The hospital has a group of excellent and very caring chaplains available 24 hours a day. Specific religious services or rites, such as Holy Communion, Baptism or Anointing of the Sick are available on request. If you would like to reach the chaplain please call 502-562-3000. The chapel, located on the second floor, is open 24 hours a day for quiet meditation.

Ethics Consultations

The hospital has an Ethics Committee to act as patient advocate on medical ethics issues. The Committee will address, in an advisory capacity, ethical dilemmas presented from patients, hospital staff, and medical staff within U of L Health Care. A member of the Ethics Committee is on call and may be accessed by contacting the hospital switchboard at (502) 562-3000.

Volunteers

Many kind people give generously of their time and energy to help make your hospital stay as comfortable and pleasant as possible. Volunteers are available to visit with you, bring you magazines or purchase newspapers for you.

Volunteers are available from 8:00 a.m. to 7:00 p.m. Monday through Friday and on weekends from 9:00a.m. to 6:00 p.m. If you would like to request a volunteer’s assistance, dial 562-3416.